Direkte DigitalDIREKTE DIGITAL
Continuous Revenue Assurance Platform

Stop Forfeiting 3–5% of Your Gross Revenue to Systemic Mismatches.

Uncollected revenue accumulates in amounts small enough to pass unexamined, but numerous enough to compound into multi-million-dollar losses. A fragmented approach cannot close the gap. Direkte centralizes 14 distinct revenue leakage domains into one read-only API connection. Eight capabilities and 51 atomic use cases work together to transform your financial operations from a routine cost center into an evidence-backed profit center.

Why a Platform

Unified Architecture for Comprehensive Revenue Protection.

Uncollected revenue accumulates in increments that bypass manual review across every property system. Isolated tools leave adjacent systems unaudited — a comprehensive platform is the only structure that resolves discrepancies across OTAs, merchant processors, and internal ledgers simultaneously.

3–5%of gross revenue lost to revenue leakage, industry-wide
8distinct revenue risk areas, all covered by a single connection
0systems replaced or property workflows changed
01

End-to-End Ecosystem Synergy

Eight capabilities inform one another. Insights from Revenue Recovery feed directly into Revenue Controls, continuously refining transaction validation across every connected system.

02

Absolute Portfolio Coverage

The platform audits 100% of transactions across every property in parallel — no sampling, no blind spots, no additional headcount required.

03

Standardized Revenue Controls

Leakage across 14 revenue domains is detected, quantified, and resolved from one system — giving managers and ownership groups a single, board-ready source of truth.

Zero-Risk Revenue Alignment

Engineered for Pure Performance. Built for Zero Operational Friction.

Traditional revenue consulting relies on upfront retainers, sample audits, and heavy staff workloads. We replaced the entire legacy model with an autonomous, performance-based control layer that protects your top-line yield without operational risk.

01 · Value before commitment

Old
Upfront Retainers & Blind Audits

Pay fixed consulting fees or software licensing costs upfront before knowing if any uncollected revenue will actually be recovered.

New
Immediate Opportunity Discovery Before Signing

A 10-minute, view-only extranet connection initiates an historical scan across your channels—quantifying your top-line yield exposure before any financial commitment.

02 · Pure performance alignment

Old
Fixed Invoices & Unaligned Fees

Absorb recurring software subscriptions and billable hourly fees that accrue regardless of whether disputed capital is successfully cleared.

New
Strict Balance-Sheet Realization

Zero upfront costs, zero licensing fees, and zero retainers. Our fee is a strict percentage of cleared capital successfully recovered and returned to your bank account.

03 · Zero operational interruption

Old
Manual Labor & Front-Desk Friction

Burden busy front-desk teams and accounting staff with manual dispute research, evidence compilation, and endless channel messaging.

New
Autonomous Dispute Execution

We absorb 100% of the investigative and dispute workload autonomously—requiring only ~1 hour per week from a designated property contact for high-value sign-offs.

The Barrier

Closing the Revenue Assurance Gap: Overcoming the Spot-Check Flaw.

From 48-hour administrative cutoffs to 365-day historical limits, every passing day without standardized revenue controls permanently forfeits earned margin. Traditional operations simply cannot scale fast enough to catch these rolling deadlines. The platform shifts your strategy from reactive spot-checking to autonomous, end-to-end revenue assurance, ensuring every dollar is itemized and recovered before windows close.

3–5%Top-line yield leakageAverage gross hotel revenue lost to silent process mismatches across connected systems.
48h–150 daysRolling operational cutoffsShort-window deadlines to report OTA no-shows, contest bank chargebacks, and capture expiring VCC card tokens.
365 daysFinal historical expirationThe absolute outer boundary before trailing distribution overcharges and contract shortfalls expire permanently.
The Revenue Assurance Gap
Traditional Hotel Operations Rely On…
Manual spot-checking of <5% of monthly statements by busy front-desk teams.
Logging late cancellations and no-shows locally inside the property management system (PMS).
Assuming virtual cards (VCCs) remain open until accounting reconciles aging ledgers.
Accepting monthly brand settlement sheets as clean, reconciled totals.
Writing off uncollected balances and chargebacks at month-end to close accounting books.
How Revenue Silently Expires…
95% of transactions go unaudited, allowing rate parity breaches and contract shortfalls to age past claim deadlines.
The 48-hour OTA extranet window closes, forcing full marketplace commission payments on $0.00 revenue stays.
VCC tokens hit their expiration boundary, permanently freezing uncaptured room extensions and reward cash baselines.
14- to 30-day clearinghouse dispute windows pass, locking in off-peak loyalty reimbursements and gross fee tax-sweeps.
Short-window bank dispute deadlines expire, permanently forfeiting earned margin to issuing banks and friendly fraud.
— The Expiration Clock —

From 48 hours to 365 days, every passing day permanently forfeits earned margin.

The Eight Capabilities

Explore the platform. Every card is an outcome.

Each capability protects a different financial risk. Lead with the situation, see the outcome, and open the one most relevant to your hotels.

Revenue Recovery

01 / 08

Systematically capture unbilled revenue from rate parity breaches, missed charges, and contract shortfalls before claim windows expire.

Continuous Cross-Examination

Cross-checks PMS Daily Arrival Logs and folio net postings against third-party channel statements and rate agreements.

Line-by-Line Reconciliation

Isolates discrepancies and calculates exact shortfalls across unbilled no-show penalties, late-cancellation guarantees, and rate breaches.

Autonomous Dispute Execution

Compiles digital evidence packets and files formal claims prior to rigid OTA cutoff windows, pursuing each case until cleared capital lands in your account.

What this catches
  • Unbilled OTA No-Show Penalties

    Guests who fail to arrive on hotel-collect bookings where penalty fees were omitted.

  • Uncaptured Cancellation Fees

    Late cancellations inside penalty windows where front-desk staff missed charging the single-night guarantee.

  • Rate Parity & Voucher Breaches

    Reservations settled by third-party portals below the rate your contract actually promised.

$12M+

Recovered Capital

98.6%

Audit Coverage

2.7x

Average ROI Speed

Capabilities work seamlessly together. Revenue Recovery feeds directly into Controls & Compliance.

Explore Capability
Your move

See what you are owed.

A recovery report tailored to your role, or a call to walk your portfolio, whichever you prefer.