Direkte DigitalDIREKTE DIGITAL
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All Capabilities
Revenue Recovery

The revenue you already earned, returned to your account.

Uncollected commercial revenue is rarely lost to one large failure. It accumulates in amounts small enough to be individually ignorable and large enough, in aggregate, to move a property’s annual result. Direkte audits every transaction continuously, pursues each shortfall through to settlement, and returns the funds without taking an hour of your team’s time.

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Capability

Revenue Recovery

Reclaim the revenue your systems underpaid or never released.

$47,000recovered for a single mid-size property inside 90 days
The Problem

Uncollected by default, not by decision.

Nobody decides to write this revenue off. It goes uncollected because proving a claim costs more in staff hours than the claim returns, so the work is never started. Across a portfolio and a year, the amounts nobody had time to pursue compound into a material figure, and the claim windows close on schedule whether anyone looked or not.

3–5%of gross revenue sits exposed before anything is pursued
The Outcome

Recovery as a standing line, not an occasional win.

Revenue you had already written off returns on a predictable cadence, evidenced line by line. Because it arrives without incremental operating cost, it lands in NOI whole, which is what makes it worth materially more than face value to anyone holding the asset toward an exit.

  • No staff timeThe investigative and administrative work is absorbed entirely.
  • ContinuousRunning every day, not whenever a period happens to close.
  • Performance-pricedNothing upfront, and nothing at all if nothing is recovered.
How Direkte Delivers It

Continuous, autonomous, and priced only on results.

Direkte connects once and works in the background, carrying each finding through the entire dispute lifecycle to resolution. You keep approval over what is pursued. We absorb the investigative and administrative work, and you pay only from what lands in your account.

  1. 01
    Connect onceA single read-only integration, in hours rather than sprints.
  2. 02
    Audited continuouslyEvery transaction, every day, with no sampling.
  3. 03
    You approve, we recoverPursued to settlement and priced only on what returns.
What You See

Every recovery, itemized and evidenced.

A running ledger of what was found, what is being pursued and what has been returned, with the supporting evidence attached to each line. It is the version of the number that survives a board meeting or an audit without anyone reconstructing it by hand.

Revenue RecoveryLive ledger

Finding #4192

Channel statement · Mar

Recovered+ $3,240

Finding #4188

Settlement gap · Mar

In progress+ $1,180

Finding #4181

Reconciliation · Feb

Recovered+ $2,905

Finding #4176

Contract variance · Feb

Evidenced+ $6,410
The Eight Capabilities

One connection. Eight capabilities behind it.

This is one of eight capabilities delivered from a single read-only connection. They share the same platform, the same evidence trail and the same performance-based pricing.

Revenue Recovery

01 / 08

Systematically capture unbilled revenue from rate parity breaches, missed charges, and contract shortfalls before claim windows expire.

Continuous Cross-Examination

Cross-checks PMS Daily Arrival Logs and folio net postings against third-party channel statements and rate agreements.

Line-by-Line Reconciliation

Isolates discrepancies and calculates exact shortfalls across unbilled no-show penalties, late-cancellation guarantees, and rate breaches.

Autonomous Dispute Execution

Compiles digital evidence packets and files formal claims prior to rigid OTA cutoff windows, pursuing each case until cleared capital lands in your account.

What this catches

  • Unbilled OTA No-Show Penalties

    Guests who fail to arrive on hotel-collect bookings where penalty fees were omitted.

  • Uncaptured Cancellation Fees

    Late cancellations inside penalty windows where front-desk staff missed charging the single-night guarantee.

  • Rate Parity & Voucher Breaches

    Reservations settled by third-party portals below the rate your contract actually promised.

$12M+

Recovered Capital

98.6%

Audit Coverage

2.7x

Average ROI Speed

Capabilities work seamlessly together. Revenue Recovery feeds directly into Controls & Compliance.

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Questions owners ask

The things you would want answered first.

How is this different from what our finance team already does?

Your team reconciles when it has capacity and stops when the month closes. Direkte runs continuously and carries every finding through to resolution, so nothing is abandoned because a deadline arrived. It also covers every transaction rather than the sample one person can realistically review.

What happens to claims we never had time to file?

Anything still inside its claim window is recoverable, and the first audit reaches back up to 24 months to find it. That historical position is often the largest single recovery of the engagement, particularly on recently acquired assets.

What does it cost to find out?

Nothing. There is no license, no retainer and no integration fee. Direkte is priced on performance, so you pay a share of what is actually recovered and nothing at all if nothing is.

What does this ask of our team?

A single read-only connection, then nothing. Direkte does not alter bookings, edit ledgers or change a property workflow, and it does not put a queue of tasks in front of your staff.

How quickly does it return something?

The first audit runs within 48 hours of connection and reaches back across up to 24 months of history, so the opening position usually includes value that predates the engagement.

Does this hold up across a portfolio?

It is built for one. Every property is audited in full and in parallel rather than sampled, so coverage does not thin as the portfolio grows and no additional headcount is needed to keep pace.

Your move

Put a number on it.

Book a call and we will walk your portfolio, or see your recovery report first.

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$47,000recovered for a single mid-size property inside 90 days