While operators focus on top-line occupancy, every dollar lost to administrative leakage drops straight out of Net Operating Income (NOI). At an 8% capitalization rate, every $10,000 in unrecovered revenue destroys $125,000 in property exit value.
Each discrepancy looks trivial on its own—an $8 commission overbilled on a canceled night, a card short by $6, a franchise fee charged on tax. So property staff let it go, because chasing a help desk costs more in labor than the line is worth. But the cuts never stop coming. Multiplied across thousands of folios and every settlement cycle, they quietly bleed hundreds of thousands from net operating income before anyone reconciles them.
Your OTAs, payment gateways, and PMS ledgers are siloed by design. Finding missing money requires cross-referencing thousands of transactions by hand, draining front-desk payroll while errors slip quietly past expiring claim windows.
The Manual Recovery Trap
The Manual DIY Reality
Doing it yourself
The Autonomous Engine
The Direkte platform
Expired Claim Windows
VCC balances and extranet errors go unnoticed until channel partners close their strict dispute windows.
Continuous Daily Sweeps
51 AI engines flag and log discrepancies across your entire stack the moment transactions settle.
Front-Desk Payroll Drain
Staff spend valuable hours matching PDF commission invoices and merchant reports against PMS ledgers by hand.
100% Automated Disputes
We autonomously assemble the evidentiary files and manage the dispute lifecycle end-to-end.
Uncaptured Margin
Undiscovered billing discrepancies across disconnected systems are simply written off as the cost of doing business.
Pure Performance Recovery
Recovered capital is deposited directly to your bank account with zero upfront risk.
Where we step in: autonomous audit, arrears clawback, and multi-channel recovery across the reservation lifecycle.
We audit OTA deductions row-by-row to claw back commissions taken on cancellations, uncollected no-shows, and early checkouts, while reversing duplicate fees.
We automatically assemble evidence packets to contest winnable chargebacks before merchant deadlines lapse. Working with licensed tax partners, we file to recover remitted occupancy taxes on lost revenue.
We hold brand corporate networks accountable by ensuring franchise royalties apply strictly to qualifying room receipts, while unlocking balances on deactivated or expired virtual cards.
From pilot to continuous recovery. A path that proves value before it monetizes, with no upfront risk.
We run a non-intrusive diagnostic on one property to identify immediate unrecovered balances, overbilled OTA commissions, and chargeback write-offs.
We audit historical transaction ledgers to recover cash prior to exit or refinancing — recapturing trapped capital and proving true flow-through to investors.
Zero upfront software fees or retainers. We operate via a read-only integration and earn purely as a percentage of funds settled in your bank account.
Eliminate 3–5% top-line revenue leakage across OTAs, merchant processors, and property ledgers simultaneously. Each capability targets a distinct revenue vulnerability, working together to capture 100% of your earned margin from a single automated connection.
Systematically capture unbilled revenue from rate parity breaches, missed charges, and contract shortfalls before claim windows expire.
Cross-checks PMS Daily Arrival Logs and folio net postings against third-party channel statements and rate agreements.
Isolates discrepancies and calculates exact shortfalls across unbilled no-show penalties, late-cancellation guarantees, and rate breaches.
Compiles digital evidence packets and files formal claims prior to rigid OTA cutoff windows, pursuing each case until cleared capital lands in your account.
Unbilled OTA No-Show Penalties
Guests who fail to arrive on hotel-collect bookings where penalty fees were omitted.
Uncaptured Cancellation Fees
Late cancellations inside penalty windows where front-desk staff missed charging the single-night guarantee.
Rate Parity & Voucher Breaches
Reservations settled by third-party portals below the rate your contract actually promised.
$12M+
Recovered Capital
98.6%
Audit Coverage
2.7x
Average ROI Speed
Capabilities work seamlessly together. Revenue Recovery feeds directly into Controls & Compliance.
Explore CapabilityWhy point tools and sweepers miss the leak.
Realized returns
Cash yield
1× baseline yield
Passive sweeps limited to active virtual cards only. Leaves most revenue leakage untouched.
2.5×–4.5× realized yield
Reclaims lost margin across disputes, tax filings, OTA overbilling, and stay-lifecycle gaps.
Coverage depth
Audit breadth
Fragmented
Covers only a few basic card-sweep scenarios in one isolated channel.
Comprehensive
Audits all 51 failure points across 14 financial domains throughout the reservation lifecycle.
Control & security
Data protection
Black-box risk
Unmonitored card charging, no itemized audit trails, and high exposure of guest data and internal theft.
Bank-grade governance
Full operational control, zero guest-data leakage, encrypted audit trails, and line-item reconciliation.
Long-term vision
Operational impact
Vendor dependency
Superficial scripts running in the background without addressing operational root causes.
Empowerment & closure
We partner with specialized CPA and revenue firms to train staff, optimize night audits, and solve leaks permanently.
Traditional revenue consulting relies on upfront retainers, sample audits, and heavy staff workloads. We replaced the entire legacy model with an autonomous, performance-based control layer that protects your top-line yield without operational risk.
01 · Value before commitment
Pay fixed consulting fees or software licensing costs upfront before knowing if any uncollected revenue will actually be recovered.
A 10-minute, view-only extranet connection initiates an historical scan across your channels—quantifying your top-line yield exposure before any financial commitment.
02 · Pure performance alignment
Absorb recurring software subscriptions and billable hourly fees that accrue regardless of whether disputed capital is successfully cleared.
Zero upfront costs, zero licensing fees, and zero retainers. Our fee is a strict percentage of cleared capital successfully recovered and returned to your bank account.
03 · Zero operational interruption
Burden busy front-desk teams and accounting staff with manual dispute research, evidence compilation, and endless channel messaging.
We absorb 100% of the investigative and dispute workload autonomously—requiring only ~1 hour per week from a designated property contact for high-value sign-offs.
Manual Audit Calculation
FILE: 047-A · METHOD: HUMAN LABOR
0 hours. $0 upfront. 100% of the recovery.
You already know it leaks. But chasing it requires staff hours or a fixed auditor fee.
You pull your staff off revenue-generating work. You pay an auditor. You fight the dispute. By the time you calculate the labor, the cost to recover it exceeds the money itself. The math is upside down.
You do the math. You let it go.
6 hoursper property, every month, to reconcile by hand
We built Direkte to remove every reason to hesitate. No fixed fees. No heavy integrations. No burden on your team. The risk of acting drops to zero.
Schedule an introductory asset review. We will explain how our read-only audit layer works, review your portfolio’s current flow-through risks, and outline a 48-hour pilot on a single property.
