Direkte DigitalDIREKTE DIGITAL
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For Property Owners & Asset Management Companies

Direkte works 24/7 to make Revenue Earned = Revenue Realized. Every time.

Hotel asset managers and owners don’t manage front desks—you manage Net Operating Income (NOI) and terminal exit valuation. While operators focus on top-line occupancy, every dollar lost to administrative loss drops straight out of NOI. At an 8% capitalization rate, every $10,000 in unrecovered revenue destroys $125,000 in property exit value.

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Recovery EstimateWorked example

A 120-room hotel at $185/night

$104K–$237K

recovered and returned, per year

$2,000

Per room / year

Share of gross revenue recoverable3%
Claim windows closing in 90 days$42K
Manual reconciliation cost today$2,400/yr
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The Barrier

The Operator Blind Spot: Death by a Thousand $10 Cuts.

Each discrepancy looks trivial on its own—an $8 commission overbilled on a canceled night, a card short by $6, a franchise fee charged on tax. So property staff let it go, because chasing a help desk costs more in labor than the line is worth. But the cuts never stop coming. Multiplied across thousands of folios and every settlement cycle, they quietly bleed hundreds of thousands from net operating income before anyone reconciles them.

3–5%Top-line yield leakageAverage gross hotel revenue lost to silent process mismatches across connected systems.
48h–150 daysRolling operational cutoffsShort-window deadlines to report OTA no-shows, contest bank chargebacks, and capture expiring VCC card tokens.
365 daysFinal historical expirationThe absolute outer boundary before trailing distribution overcharges and contract shortfalls expire permanently.
The Revenue Assurance Gap
Traditional Hotel Operations Rely On…
Manual spot-checking of <5% of monthly statements by busy front-desk teams.
Logging late cancellations and no-shows locally inside the property management system (PMS).
Assuming virtual cards (VCCs) remain open until accounting reconciles aging ledgers.
Accepting monthly brand settlement sheets as clean, reconciled totals.
Writing off uncollected balances and chargebacks at month-end to close accounting books.
How Revenue Silently Expires…
95% of transactions go unaudited, allowing rate parity breaches and contract shortfalls to age past claim deadlines.
The 48-hour OTA extranet window closes, forcing full marketplace commission payments on $0.00 revenue stays.
VCC tokens hit their expiration boundary, permanently freezing uncaptured room extensions and reward cash baselines.
14- to 30-day clearinghouse dispute windows pass, locking in off-peak loyalty reimbursements and gross fee tax-sweeps.
Short-window bank dispute deadlines expire, permanently forfeiting earned margin to issuing banks and friendly fraud.
— The Expiration Clock —

From 48 hours to 365 days, every passing day permanently forfeits earned margin.

Continuous Revenue Assurance Platform

End-to-End Revenue Assurance Across Eight Core Capabilities.

Eliminate 3–5% top-line revenue leakage across OTAs, merchant processors, and property ledgers simultaneously. Each capability targets a distinct revenue vulnerability, working together to capture 100% of your earned margin from a single automated connection.

Revenue Recovery

01 / 08

Systematically capture unbilled revenue from rate parity breaches, missed charges, and contract shortfalls before claim windows expire.

Continuous Cross-Examination

Cross-checks PMS Daily Arrival Logs and folio net postings against third-party channel statements and rate agreements.

Line-by-Line Reconciliation

Isolates discrepancies and calculates exact shortfalls across unbilled no-show penalties, late-cancellation guarantees, and rate breaches.

Autonomous Dispute Execution

Compiles digital evidence packets and files formal claims prior to rigid OTA cutoff windows, pursuing each case until cleared capital lands in your account.

What this catches

  • Unbilled OTA No-Show Penalties

    Guests who fail to arrive on hotel-collect bookings where penalty fees were omitted.

  • Uncaptured Cancellation Fees

    Late cancellations inside penalty windows where front-desk staff missed charging the single-night guarantee.

  • Rate Parity & Voucher Breaches

    Reservations settled by third-party portals below the rate your contract actually promised.

$12M+

Recovered Capital

98.6%

Audit Coverage

2.7x

Average ROI Speed

Capabilities work seamlessly together. Revenue Recovery feeds directly into Controls & Compliance.

Explore Capability
The reality of distribution leakage

The system makes it hard to prove. Doing it yourself isn't free.

Your OTAs, payment gateways, and PMS ledgers are siloed by design. Finding missing money requires cross-referencing thousands of transactions by hand, draining front-desk payroll while errors slip quietly past expiring claim windows.

The Manual Recovery Trap

Uncollected RevenueLabor Cost to Chase

The Manual DIY Reality

Doing it yourself

The Autonomous Engine

The Direkte platform

Expired Claim Windows

VCC balances and extranet errors go unnoticed until channel partners close their strict dispute windows.

Continuous Daily Sweeps

51 AI engines flag and log discrepancies across your entire stack the moment transactions settle.

Front-Desk Payroll Drain

Staff spend valuable hours matching PDF commission invoices and merchant reports against PMS ledgers by hand.

100% Automated Disputes

We autonomously assemble the evidentiary files and manage the dispute lifecycle end-to-end.

Uncaptured Margin

Undiscovered billing discrepancies across disconnected systems are simply written off as the cost of doing business.

Pure Performance Recovery

Recovered capital is deposited directly to your bank account with zero upfront risk.

Manual Audit Calculation

FILE: 047-A · METHOD: HUMAN LABOR

Gross Uncollected Revenue$47,000
Staff Hours (120 hrs @ $35/hr)-$4,200
External Auditor Retainer-$2,500
Dispute Friction (40 hrs)-$1,400
Friction & Admin Overhead-$3,000
Late Filing Penalties (Forfeited)-$34,980
Total Manual Cost-$46,080
Your Net Recovery$920
Failed ROI
120 hours of work. $46,000 in costs.
$920 in your pocket.
The Direkte Alternative

0 hours. $0 upfront. 100% of the recovery.

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The Manual Trap

Doing it yourself isn't free.

You already know it leaks. But chasing it requires staff hours or a fixed auditor fee.

You pull your staff off revenue-generating work. You pay an auditor. You fight the dispute. By the time you calculate the labor, the cost to recover it exceeds the money itself. The math is upside down.

You do the math. You let it go.

6 hoursper property, every month, to reconcile by hand

Zero-Risk Revenue Alignment

Engineered for Pure Performance. Built for Zero Operational Friction.

Traditional revenue consulting relies on upfront retainers, sample audits, and heavy staff workloads. We replaced the entire legacy model with an autonomous, performance-based control layer that protects your top-line yield without operational risk.

01 · Value before commitment

Old
Upfront Retainers & Blind Audits

Pay fixed consulting fees or software licensing costs upfront before knowing if any uncollected revenue will actually be recovered.

New
Immediate Opportunity Discovery Before Signing

A 10-minute, view-only extranet connection initiates an historical scan across your channels—quantifying your top-line yield exposure before any financial commitment.

02 · Pure performance alignment

Old
Fixed Invoices & Unaligned Fees

Absorb recurring software subscriptions and billable hourly fees that accrue regardless of whether disputed capital is successfully cleared.

New
Strict Balance-Sheet Realization

Zero upfront costs, zero licensing fees, and zero retainers. Our fee is a strict percentage of cleared capital successfully recovered and returned to your bank account.

03 · Zero operational interruption

Old
Manual Labor & Front-Desk Friction

Burden busy front-desk teams and accounting staff with manual dispute research, evidence compilation, and endless channel messaging.

New
Autonomous Dispute Execution

We absorb 100% of the investigative and dispute workload autonomously—requiring only ~1 hour per week from a designated property contact for high-value sign-offs.

The Value Ladder

See the number. Or get the money.

Plan 01

Discovery

See the number.

Get your directional estimate and a one-time audit report. Know exactly what is leaking.

  • Full audit report across all channels
  • 48-hour turnaround
  • No recovery action taken
Get Your Report
Plan 02
Recommended

Full Recovery

We recover it.

We don't just find it. We go get it. You pay a percentage of what comes back.

  • Everything in Discovery
  • Active recovery execution
  • Zero upfront cost
  • Continuous monitoring
Start Your Audit
The Process

From signup to recovery in four steps.

STEP 01

Sign Up

Create your account in five minutes. No credit card required to begin the audit.

Time Req.~ 5 Min
Credit CardNot Required
STEP 02

Connect Your Systems

Securely link your channels and payment accounts. We access only what recovery requires.

256-bit Encryption
Access LevelRead-Only
PMS RequiredNo
STEP 03

48-Hour Report

Our AI scans your channels and delivers your exact recoverable number within 48 hours.

Scan Time48 Hours
Streams Audited14 Distinct
STEP 04

View & Recover

Approve the recovery. We go get it. You pay from what comes back.

Upfront Cost$0.00
Fee Structure% of Recovery
The Guarantee

Zero risk. Zero excuses.

We built Direkte to remove every reason to hesitate. No fixed fees. No heavy integrations. No burden on your team. The risk of acting drops to zero.

01
No Upfront CostYou never pay out of pocket. We only get paid when you do.
02
Pay From RecoveryOur fee is a percentage of the money we actually bring back to you.
03
No PMS ChangesWe work alongside your existing PMS. Zero integrations to manage.
04
No Staff TimeYour team doesn't lift a finger. We handle the audit and the recovery.
Security & Trust

Your credentials are sacred.

Giving a vendor access to your financial systems is a massive trust leap. We built our system to access only what recovery requires, and nothing more.

We cannot alter bookings. We cannot touch your money. We simply find what is owed and file the recovery on your behalf.

256-bit Encryption
SOC 2 program in progress
Read-Only Access
Direkte Secure Access Matrix
Active
DIREKTEAI ENGINECHANNELGRANTEDBANKRESTRICTEDPMSRESTRICTEDPIIRESTRICTED
Granted: Read-Only Audit
Restricted: No Access
Questions owners ask

The things you would want answered first.

What do you need access to?

Read-only access to the channel and payment accounts you choose to connect. Not your PMS, not your bank, not your card processor. Revoke it any time and the audit stops.

What if you find nothing?

Then you owe nothing, and you have a clean audit confirming your channels are paying you correctly. That is worth knowing. No minimum, no retainer, no fee for an empty result.

How far back can you go?

Most channels close their recovery window around 365 days. Older than that and it generally cannot be reclaimed. That is why the number is worth pulling sooner rather than later.

How much of my time does this take?

One setup, about fifteen minutes. After that, nothing. You get a number and decide what to pursue.

Do I have to change how I operate?

No. Direkte reads from your existing systems and sits beside them. Your PMS, your channel manager, and your team keep working exactly as they do now.

Your move

See what you are owed.

The number is free and takes 48 hours. What you do with it is your call.

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48 hoursfrom signup to your itemized number