Direkte DigitalDIREKTE DIGITAL
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Luxury independent · US west coast

$73,500

recovered in 4 months

A luxury independent surfaced $73,500 in guest-side billing discrepancies and deposit timing gaps their month-end close had been absorbing.

Property details
Property typeLuxury independent
Rooms210
MarketUS west coast
Recovery band$50k–$100k
Timeline4 months
How It Went

One connection. Zero disruption.

Direkte connected once to the property’s existing channels and payment systems via a read-only integration. No PMS change, no staff training, no workflow disruption.

From that single connection, every transaction was audited continuously in the background. Discrepancies were identified, evidenced, and pursued to resolution.

The client’s total involvement was a single onboarding call. The figure above is what came back.

01Day 1

Connected

Read-only integration, completed in under an hour.

02Week 2

First findings surfaced

Discrepancies identified across channels and payments.

03Week 4

Recovery in progress

Evidence compiled, disputes filed, funds pursued.

044 months

Money returned

$73,500 recovered and deposited.

For the first time I can answer the ownership group's revenue questions with one number I trust.

Placeholder Name

VP Finance · 32-property management company

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